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Return and Refund

We provide 7-day return policy for products sold. If, for any reason, you are not satisfied with your purchases, full refund of the purchase (excluding the shipping expenses) can be applicable under the following circumstances:

  1. ALL items must be unused; ALL item packages must be unopened (if necessary).
  2. ALL refunds will be taken after we received the returned goods
  3. ALL items must be intact and undamaged.
  4. Items must be in good conditions with all original accessories, manuals, and packing materials (if necessary). Any missing parts or damaged items will result in rejection on the return.
  5. In case of any defectives found, only defects in manufacturing are accepted as the reason of return.
  6. No refund is given if defects are caused by misuse of buyers. Our customer service officers will gladly contact you for further arrangement upon your request.
  7. All shipping cost thus generated is paid by the buyer.
  8. Item returned must be received within 7 days after the receipt of the items. No refund and replacement is issued after this period.
  9. Payment will be refunded as original currency only. We will not take responsibility for any loss due to exchange rate difference in the refund process.
  10. Refunds will NOT include ANY shipping, tax and handling fees. Any additional expenses will also be deducted from the refund.
  11. In the case of return, please be sure to include ALL the original contents (including gift, packages and manuals). Any missing contents may result in rejection of the refund. Please also make sure that the return package is securely packed, and apply waterproof packing instruments wherever necessary.

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